View Our Website View All Jobs

Charter Sales Specialist

  • FLSA Status: Exempt
  • Schedule: FT with occasional nights/weekends/holidays as scheduled
  • DOT Drug Program: NO

Position Summary

The Charter Sales Specialist is responsible for all aspects of the Mountain Aviation charter sales.  Client centered customer service and an understanding of CFR 14 parts 91 and 135 are essential to success as a sales team member.  This position encompasses aspects of Inside Sales, Owner Services, Aviation Dispatch, and Charter Scheduling disciplines and offers Mountain Aviation Clients a team-centered approach to meeting their aviation needs. Although the position is interdisciplinary by nature the successful Charter Sales Specialist will be a relentless sales person first and foremost.  This position is in direct contact with our charter and private aviation industry colleagues as well as our highly successful and high net-worth Clients and their representatives.  Attention to detail and the ability to work in a fast-paced team environment are essential personal qualities for the successful Charter Sales Specialist.  Immediate response to Client requests as well as accuracy and attention to detail are of the utmost importance.

Essential Functions

  • Serve as Lead inside sales representative at Mountain Aviation.
  • Receive and provide timely and accurate quotes for charter requests by retail clients and/or other operators or brokers.
  • Generate air charter quotes for Mountain Aviation’s fleet of aircraft and when needed on brokered aircraft.
  • Maintain a culture of total customer service focused on anticipating our Clients’ needs and exceeding their expectations.
  • Field sales inquiries in person and via electronic submissions.
  • Proactively seek charter opportunities for a diverse fleet of aircraft.
  • Forecast and communicate any operational issues that may affect the successful completion of a flight to our Clients during the initial quoting phase.
  • Understand aircraft operating economics including business structure of leased and managed aircraft and charter margins.
  • Assist VP of BD with setting rates and adjusting following a Revenue Management philosophy.
  • Track metrics as needed, including lead source, not booked reason, and others, and report as directed by VP of BD.
  • Participate and contribute in daily operations meeting.
  • Utilize FOS to its maximum ability with incorporating scheduling updates to profiles, airport/aircraft information, maintenance warnings and aircraft times and invoicing.
  • Meet or exceed daily, monthly, and annual sales and operations goals.
  • Maintain and continually improve Clients and Vendor contact information in FOS including updating major clients on fleet additions and deletions as well as keeping aircraft data current.
  • Learn to utilize computer systems and programs to perform job duties to include but not limited to: FOS, Flight Explorer, Stellar, and Microsoft Office Suite.
  • Minimal travel may be necessary for conferences, trade shows, and training events.
  • Passion for Success
  • Recognize role and continual need to be Mountain Aviation company representative, brand ambassador, and maintain excellent personal reputation and integrity at all times.
  • At all times work towards solutions that meet our Clients’ needs to the greatest extent possible while at the same time driving profitable charter sales interest of Mountain Aviation.

Knowledge, Skills and Abilities:

  • Exceptional interpersonal skills and the ability to work in a team sales environment.
  • Professionally assertive sales attitude, seeking charter sales opportunities instead of passively waiting for inquiries.
  • General knowledge of geography, aviation meteorology, customer service, and corporate aircraft types and performance.
  • Exceptional communication, writing, and teamwork skills.
  • Solid computer skills, proficient in MS Office software
  • Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines
  • Ability to work as a team member while meeting individual performance goals
  • Ability to foster relationships with other departments at Mountain Aviation.
  • Must be able to work in a fast-paced, demanding environment and demonstrate the ability to juggle and prioritize multiple tasks.
  • Professional respect for all Mountain Aviation team members, vendors, partners, and Guests.
  • Coachable attitude and ability to receive constructive criticism
  • Ability to follow instructions and directives as needed.
  • Proactive and creative problem solving ability when situation dictates.
  • Desire to continually improve and learn.

Required Qualifications:

  • Working towards or completion of College Degree (Aviation or Business degree preferred).
  • Previous sales or customer service experience.

Preferred Qualifications:

  • Aviation sales experience.
  • FAA Dispatch Certificate or Pilot Certificate.
  • Experience working with FOS software.

Work Conditions:

  • Work is performed in an office setting with prolonged periods of sedentary activity
  • Required flexible work schedule to accommodate various changing shifts, PTO and on-call adjustments (Includes: weekdays, evenings, and weekends).

Physical Requirements

  • The employee must occasionally lift and/or move up to 25 pounds

This job description does not constitute an employment contract and does not alter the at-will-employment agreement between Mountain Aviation and the incumbent. The above statements are intended to describe the general nature and level of work being performed by the Flight Coordinator. The list is non-exhaustive and additional duties may be required.

 

 

 

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Human Check*