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Charter Fleet Optimization Specialist

                                             Mountain Aviation

                                                                               We’re always looking to hire the best…

Here at Mountain Aviation, our employees provide exceptional service to our long-time jet charter clients, while maintaining a healthy work-life balance. What makes Mountain Aviation a great place to work? Not only are we the best Aircraft Charter, Management, and Maintenance operator in the Rocky Mountain Region, we offer flexible schedules, competitive salaries, and great employee benefits. We also offer professional growth opportunities to all of our employees pursuing a stable and successful career in aviation. Currently, we are accepting inquiries from both aspiring aviation professionals as well as seasoned industry experts. After reading through the entire job post, if you believe you would be a valuable member of our team, we encourage you to apply.


Schedule:   Full-Time Monday-Thursday, 0600-1400, is the expected schedule.

Position Summary

As a full-time Charter Fleet Optimization Specialist, you will work on a team who is responsible for all aspects of Mountain Aviation charter sales.  Client-centered customer service and an understanding of Part 135 Charter Operations are essential to success as a sales team member.  This position encompasses aspects of Inside Sales, Owner Services, Aviation Dispatch, and Charter Scheduling disciplines and offers Mountain Aviation Clients a team-centered approach to meeting their aviation needs. Although the position is interdisciplinary by nature the successful Charter Fleet Optimization Specialist will be a relentless person first and foremost.  This position is in direct contact with our charter and private aviation industry colleagues as well as our highly successful and high net-worth Clients and their representatives.  Attention to detail and the ability to work in a fast-paced team environment are essential personal qualities for the successful Charter Sales Specialist.  Immediate response to Client requests as well as accuracy and attention to detail are of the utmost importance.

Essential Functions:

  • Show professionalism & leadership while serving as an inside sales representative at Mountain Aviation
  • Receive and provide timely and accurate quotes for charter requests by retail clients and/or other operators or brokers.
  • Generate quotes for Mountain Aviation’s chartered aircraft and when needed on brokered aircraft
  • Maintain a culture of total customer service focused on anticipating our VIP Clients’ needs and exceeding their expectations.
  • Field sales inquiries in person and via electronic submissions.
  • Proactively seek charter opportunities for our diverse fleet of aircraft.
  • Forecast and communicate any operational issues that may affect the successful completion of a flight to our Clients during the initial quoting phase.
  • Understand aircraft operating economics including business structure of leased and managed aircraft and charter margins.
  • Assist VP of Business Development with setting rates and adjusting following a Revenue Management philosophy.
  • Track metrics as needed, including lead source, not booked reason, and others, and report as directed by Director of Operations.
  • Participate and contribute in daily operations meeting.
  • Utilize Flight Operations System (FOS) to its maximum ability with incorporating scheduling updates to profiles, airport/aircraft information, maintenance warnings and aircraft times and invoicing.
  • Meet or exceed monthly & annual sales and operations goals.
  • Maintain and continually improve Clients and Vendor contact information in FOS including updating major clients on fleet additions and deletions as well as keeping aircraft data current.
  • Learn to utilize computer systems and programs to perform job duties to include but not limited to: FOS, Flight Explorer, Slack, and Microsoft Office Suite.
  • Recognize role and continual need to be Mountain Aviation company representative, brand ambassador, and maintain excellent personal reputation and integrity at all times.
  • At all times work towards solutions that meet our Clients’ needs to the greatest extent possible while at the same time driving profitable charter sales interest of Mountain Aviation.
  • Passion for Success

  • Minimal travel may be necessary for conferences, trade shows, and training events.

Required Qualifications:

  • Working towards OR completion of College Degree (Aviation or Business degree preferred).
  • Previous customer service experience specifically in aviation
  • Logistics or optimization experience preferred with ability to think on one's feet and do quick math resulting in smart sales and optimization decisions.
  • FAA Dispatch Certificate or Pilot Certificate (Preferred) 
  • Experience working with FOS software (Preferred) 
  • Ability to perform in a cubicle setting with prolonged periods of sedentary activity in front of a computer.

Knowledge, Skills and Abilities we would like to see:

  • Exceptional interpersonal skills and the ability to work in a team sales environment.
  • Professionally assertive sales attitude, seeking charter sales opportunities instead of passively waiting for inquiries.
  • General knowledge of geography, aviation meteorology, customer service, and corporate aircraft types and performance.
  • Exceptional communication, writing, and teamwork skills.
  • Familiarity with FOS software
  • Attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines
  • Ability to work as a team member while meeting individual performance goals
  • Ability to foster relationships with other departments at Mountain Aviation.
  • Must be able to work in a fast-paced, demanding environment and demonstrate the ability to juggle and prioritize multiple tasks.
  • Professional respect for all Mountain Aviation team members, vendors, partners, and Guests.
  • Coachable attitude and ability to receive constructive criticism
  • Ability to follow instructions and directives as needed.
  • Proactive and creative problem solving ability when situation dictates.
  • Desire to continually improve and learn
  • Ability to work evenings, weekends, and holidays as scheduled

Work Conditions:

  • Work is performed in an office setting with prolonged periods of sedentary activity
  • Professional appearance and demeanor required at all times
  • Shifts are scheduled in 8 hour blocks, 5 days per week.

Physical Requirements

  • The employee must occasionally lift and/or move up to 25-50 pounds


  • Health, Dental, Vision, and Life insurance available first the of the month following date of hire
  • Company paid Life, AD&D, Short & Long Term Disability
  • Optional AFLAC
  • 401k with 3% company match at 3 months

Mountain Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

This job description does not constitute an employment contract and does not alter the at-will-employment agreement between Mountain Aviation and the incumbent. The above statements are intended to describe the general nature and level of work being performed by the Operational Accounting Specialist. The list is non-exhaustive and additional duties may be required.

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